About

Hi, I'm Cheyann

I studied digital marketing, but kept finding myself more interested in the person clicking the ad than the ad itself — so I pivoted to product design, and it's the best decision I've made.


I design B2B SaaS and subscription products, and I care most about work that ships and creates real impact. Most recently I've been the sole designer at Spot & Tango, owning the full product surface and shipping launches alongside a lean engineering team.


Outside of work, I'm a dedicated Hamilton enthusiast (two years on Spotify Wrapped, zero regrets), and I share my NYC apartment with Winnie, my 11-year-old Yorkie Poo, who supervises most of my Figma sessions from the couch.

Download Resume

Linkedin

Experience

Product Designer

Spot & Tango · Full-time · Sole designer

2022 – Present

Sole product designer on a team of 10+ engineers across 30+ frontend launches

Designed Buffer Bags — scaled from 10% pilot to 100% of users, driving $300K+ in sales

Led end-to-end usability study, shipping 3 retention-focused improvements including nav update that reduced cancellation CX tickets

Redesigned onboarding funnel — moved email collection later in flow, resulting in +7% CVR lift

Designed PupGum supplement integration generating $250K+ in revenue

Product Designer

Skipper Hospitality · Full-time · Lead designer

2021 – 2022

Led research and design of native hotel booking engine from discovery through MVP launch

Replaced third-party OTA redirect with embedded booking drawer — +40% direct booking conversions

Built brand-agnostic design system enabling the engine to deploy across multiple hotel clients

Facilitated usability testing with 5 participants, identifying critical fixes pre-launch

Product Designer

Operator Agency· Full-time · Lead designer

Operator Agency · Full-time · Lead designer

2022 – 2024

2022 – 2024

Led research and design of native hotel booking engine from discovery through MVP launch

Replaced third-party OTA redirect with embedded booking drawer — +40% direct booking conversions

Built brand-agnostic design system enabling the engine to deploy across multiple hotel clients

Facilitated usability testing with 5 participants, identifying critical fixes pre-launch

How I work

Design is a research discipline

I don't start in Figma. I start with the problem — customer data, usability sessions, stakeholder interviews. The designs that have had the most impact in my career came from understanding why before thinking about what.

Constraints make better products

Some of my best design decisions came from working within tight constraints. The Buffer Bags order-attachment requirement felt limiting until it became a feature. I've learned to treat constraints as creative input rather than obstacles.

Shipping is the goal

Portfolio-quality mockups that never launch don't help anyone. I design to ship — which means working closely with engineering, making tradeoffs when needed, and iterating based on real usage data rather than theoretical perfection.

My key strengths

🔍

Research-first approach

I don't open Figma until I understand the problem. Every project starts with user interviews, analytics, or competitive research to make sure I'm solving the right thing.

⚡

End-to-end ownership

I've owned products from discovery through to shipped code — writing briefs, facilitating research, designing systems, and running visual QA before launch.

📊

Impact I can measure

My work is tied to real outcomes: $550K+ in revenue impact, +40% booking conversions, reduced CX ticket volume. I design to move metrics, not just look good in Figma.

🤝

Strong cross-functional partner

I've worked closely with PMs, engineers, CX, and ops to ship 30+ launches. I translate design decisions into engineering constraints and business logic into user needs.

🎯

Meticulous visual QA

I catch what others miss. I perform systematic visual QA across devices before every launch, communicating feedback clearly to engineering via detailed annotations.

🔄

Iterative and data-driven

I pilot before I scale. Buffer Bags launched to 10% before rolling out to all users. I use Mouseflow, A/B tests, and usability sessions to validate before committing.

Want to work together?

I'm currently open to new opportunities. The best way to reach me is email.

cheyanngreirson@gmail.com

cheyanngreirson@gmail.com

View my work

View my work